Privacy Policy


This privacy policy notice for Tres Alchemix describes how and why we might collect, store, and/or process your information when you use our services, such as when you:

1 - What data do we collect?

We collect personal information that you provide to us. When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submission.

In addition, certain data is collected automatically when you visit our website. This information does not reveal your specific identity, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

2 - How your data is used?

We process your personal information in accordance with the legal bases provided by the GDPR (General Data Protection Regulation). This includes processing data to fulfil contractual necessities, comply with legal obligations, and act upon a legitimate interest, such as enhancing security, preventing fraud, and communicating with you. Where applicable, we also process your data with your explicit consent for specific purposes like marketing.

3 - With whom do we share your data?

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for us. Some categories of third parties we may share personal information with are data analytical services, data storage service providers, website hosting service providers and performance marketing tools. Furthermore, we may share your information with certain Google Maps Platform APIs or affiliates, including our parent company and any subsidiaries. In such cases, we require those affiliates to honour this privacy notice.

As our parent company is located in Japan while our subsidiary is in the UK, we may transfer, store, and process your information in countries other than your own. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

4 - Which cookies do we use?

We use cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Necessary and required cookies are always used to allow our hosting platform to maintain the security and basic site functions. Analytics and performance cookies are used only when acknowledged in our cookie banner. This website uses analytics and performance cookies to view site traffic, activity and other data.

5 - How your data is protected?

The security, integrity, and confidentiality of your information are extremely important to us. To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfil the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

6 - Your rights and how to revoke your consent?

You have several rights under the GDPR, including the right to access your personal data, the right to request correction or deletion of your data, the right to restrict or object to certain processing activities, and the right to data portability. You also have the right to withdraw your consent at any time, where applicable, and to lodge a complain with a supervisory authority if you believe your data protection rights have been violated. However, please note that some services on this website might no longer be available to you if you withdraw your consent.

To revoke your consent to the processing of your data under this policy, please send an e-mail to: info@tresalchemix.co.uk

7 - Who we are and how to get in touch?

Our company is located in Japan, with a subsidiary in the United Kingdom. When you visit this website, your information is controlled by and shared among the parent company and subsidiary of Tres Alchemix.

Please contact us via the following e-mail (info@tresalchemix.com) or at the registered address by respective country in case you have questions or comments about this notice.

Japan Headquarters
Tres Alchemix Co.Ltd.
2-19-17 Hakata Ekimae, Hakata-ku, Fukuoka
Room 312, Tokan Hakata 5th Building
Japan

UK Subsidiary
Tres Alchemix Ltd.
9th Floor, 107 Cheapside
London, EC2V 6DN
United Kingdom

8 - Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, we will notify you here, specifying that the policy has been updated and outlining the changes that have taken place.

Last updated 12 August 2024